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A recent Global Consumer Trend study found that 90% of customers consider live chat helpful while an survey found that 63% were more likely to return to a website that offers live chat.Get started with our live chat software free today!The card details are available to you for 72 hours only - after that they are wiped from the PCI-compliant storage system.We’re pretty excited about what this means for hoteliers and their guests.In this case that would mean regularly checking all reservation staff email accounts and deleting any customer card details. That’s why we’ve built a new feature that allows staff to request card details from a guest within their conversation.
Not only can chat help increase your own customer support experience it can help drive sales directly from your website.
Why did we put the live chat card detail request feature on the roadmap at Triptease?
Our latest update is designed to help guests send you their credit card information, without needing to leave the Front Desk conversation.
This enables you to modify the chat system to match your own websites branding and design.
Add extra levels of security for your users by enabling SSL encryption with our Business live chat packages.